Společnost Mercedes-Benz PRAHA s.r.o. je jedním z nejsilnějších prodejců nových osobních, dodávkových i nákladních vozidel do České republiky. Do našeho týmu hledáme vhodné kandidáty na pozici:

Area Manager - Performance & Change Management

Mercedes-Benz Own Retail Europe (ORE) is a business unit within global Daimler / Mercedes-Benz organisation responsible for steering and developing one of the world’s largest networks of company owned Mercedes-Benz dealerships across European markets including UK, France, Italy, Belgium, Spain, Czech Republic, Netherlands, Poland, Portugal, Sweden and Denmark. Based in Prague, Czech Republic, this challenging role will report to the central ORE organisation in London and directly support our mission to drive benchmark business performance and customer satisfaction.

In this new role

  • you will support the Own Retail (OR) Prague’s management team in driving change in accordance with the agreed ORE and OR Prague’s strategy whilst managing ORE relationship with OR Prague’s management team.
  • You will be driving business development focusing specifically on converting ORE and local strategy concepts into concrete implementation plans and on supporting implementation of these plans to maximize dealer performance in sales, aftersales, customer satisfaction, F&I and profitability.
  • You’ll work with KPI’s to analyse trends, identify performance drivers, opportunities and potential risks whilst developing the market knowledge to support the maximum sales and profitability potential for dealers.
  • You’ll support dealer management in driving continuous improvement of all relevant KPI’s and you’ll agree and monitor performance measures to meet and beat overall objectives.
  • You’ll be the driver for change, best practice and planning across ORE, using a structured approach to drive projects which directly support our dealers and create opportunities to deliver greater performance.
  • You’ll also lead on best practice initiatives, sharing the positive impact of new activities and ensuring we create the best conditions across ORE for delivering a great customer experience and a profitable and efficient dealer enviroment.
  • This exciting new role involves regular travel across to London and across our European network.

Key Skills/Experience

  • Of graduate calibre with a sound general education
  • Comprehensive work experience and significant operational Aftersales and/or Sales in a premium automotive brand (preferred) or other dealership
  • Alternatively, experience in automotive Retail Consulting and/or as Aftersales or Sales Manager or F&I Manager / Business Manager of a premium automotive brand (preferred) or other dealership
  • Alternatively, experience in automotive wholesale as District Sales Manager, District Aftersales Manager or Retail Network Manager
  • Knowledge of car retail market, sales and aftersales processes, DMS and CRM systems, marketing concepts
  • Analytical, methodological, consulting/coaching and project management skills. Experience in leadership, including managing disparate teams across a wide geography.
  • Excellent communicator and confident negotiator, innovative system-thinker, empathetic and customer-oriented enabler.
  • Fluent in Czech and English and good command of MS Office applications.
  • Knowledge of Mercedes-Benz or other premium automotive brand retail process and systems landscape in particular CDK (Autoline) and/or Incadea is an asset

Informace o pozici

Místo pracoviště

Daimlerova 2296/2, 149 00  Praha-Chodov, Česká republika

Typ pracovního vztahu

Práce na plný úvazek

Typ smluvního vztahu

Pracovní smlouva


Dovolená 5 týdnů, vzdělávací kurzy, školení, závodní stravování, zdravotní volno/sickday

Požadované vzdělání

Vysokoškolské / univerzitní

Požadované jazyky

Čeština (výborná), angličtina (výborná)


Mercedes-Benz PRAHA s.r.o.



Mercedes-Benz PRAHA s.r.o.
Jana Ščotková
Daimlerova 2296/2
149 45  Praha-Chodov
Česká republika